FAQs & Support

Read our frequently asked questions for fast answers.

General FAQs About Using Verify

  1. Why would I create a Verify test?
  2. How do I create an interactive Verify test?
  3. How do I share the Verify test I created?
  4. Who would take the Verify test I create?
  5. How can I see the results for my test?
  6. Can I keep my test private?
  7. How long is my test live for?
  8. Can I see a preview of the test I created?
  9. What are your support hours?


Why do I create a Verify test?

Because you want to make decisions based on data, not intuition. Through Verify, you can get real data from real people. All it takes is 3 minutes to create a test and up to 30 minutes to collect responses from people.

How do I create an interactive Verify test?

Simply click on "Create New Test" up in top left hand corner, select the type of test you’d like to create. Upload your images or mockups. You can also use a captured URL or Notable post URL. Provide instructions and/or questions to give your testers, configure the options specific to your type of test, define your audience and then finalize report details. Your Verify test is now ready to be shared!

How do I share the Verify test I created?

Simply take the URL from your test report view and share that URL over Twitter, Email, IM, Forums and Blogs.

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Check out the Share Tests and Get Results section of the tour for a little more info.

Who would take the Verify test I create?

Your test can be taken by anyone that receives the URL for it. It can be your customers, clients, Twitter followers, Blog readers, your internal team or even your management team. Alternatively, you can also purchase a test audience for fast, quality results.

How can I see the results for my test?

Simply select the test from your dashboard — you'll be taken straight to the test report. The test report lets you view data the test summaries, demographics and raw data.

Can I keep my test private?

Yes, you can. When you setup the test simply choose "Closed test" during step #3. Creating a private test means users need the specific Share Link for that test in order to see or take it.

How long is my test live for?

It's up to you. You can have the test live up to a week or as little as an hour. When you set up the test, you can customize the the time it's live during step #5. You can also pause your test if you need to make changes or reset a test to run after the original time frame has been completed.

Can I see a preview of the test I created?

To see how the test will appear to your audience, simply click on the "Preview" button on the top right control panel from the test report page.

Support Hours

Have a question? No problem! We're here to offer you the most awesome support around during the hours of 9am - 5pm PST. You can reach us Monday through Friday (minus the occasional national holiday).

Shoot an email over to support@verifyapp.com or find us on Live Chat. Also, feel free to shout out on Twitter to @verifyapp.